Blog.
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Blog.
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FinChatBot, NCCF and Ozow Collaborate to Change Children’s Lives!
What do a chatbot and a children’s charity organisation have in common? Plenty, if FinChatBot, Ozow and Nashua Children’s Charity Foundation NCCF […]
Fake News: Dispelling 5 Conversational AI Myths
Ever seen the show ‘Mythbusters’? If you haven’t, allow me to offer a brief synopsis: two experts examine popular and long-running rumours […]
It’s not you, It’s me.
In my first article, that can be found here, I compared sales to new age dating, but as we all know, things […]
FinChatBot: Adding value to the enterprise!
Thomas Abraham shared his views on the Managed Platform Model using FinChatBot as a case study – find the link here. In […]
IVR Deflects insurance companies onto the right path
The COVID-19 crisis has no doubt had a major impact on individuals and businesses across the world. The insurance industry is no […]
Sales courting (scourting) in 2021
I often get asked what Sales actually does, other than talk a lot about themselves and products and I feel it best […]
How should business leaders decide how to invest in new technologies?
These days, it’s not enough to digitise one part of your business and expect positive results for the entire organisation. Companies that […]
Conversational AI – It’s all about the customer!
If you’ve worked in a customer service environment for even just a few minutes, you have no doubt heard the phrase ‘the […]
Covid-19 underlines the need for an online presence
The world has been reeling in the wake of the novel Coronavirus (COVID-19) epidemic. Regrettably, countless lives been lost since late November […]
15 Ways to keep your conversational AI solution away from the dark side
Conversational AI agents provide a wonderfully interactive way for businesses to interact with both current and prospective customers. But there are several […]
