Blog.
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Blog.
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How should business leaders decide how to invest in new technologies?
These days, it’s not enough to digitise one part of your business and expect positive results for the entire organisation. Companies that […]
Conversational AI – It’s all about the customer!
If you’ve worked in a customer service environment for even just a few minutes, you have no doubt heard the phrase ‘the […]
Covid-19 underlines the need for an online presence
The world has been reeling in the wake of the novel Coronavirus (COVID-19) epidemic. Regrettably, countless lives been lost since late November […]
15 Ways to keep your conversational AI solution away from the dark side
Conversational AI agents provide a wonderfully interactive way for businesses to interact with both current and prospective customers. But there are several […]
Why use WhatsApp for Business?
With over 2 billion active users and more than 65 billion messages exchanged on WhatApp every day, it simply makes sense for […]
5 Signs your call center needs more support
Call centers are the engine hub of many businesses. They are responsible for processing sales, communicating with customers, handling queries, resolving issues […]
