Connect with consumers on their favourite channels.

Give customers the ultimate convenience by serving them on the channels they are most comfortable with. Convenience at your fingertips and an omni-channel experience are key to retaining customers.

Convert inbound customer calls to chat conversations.

Don’t make customers wait on-hold, give them the option of self-service. “Simply press 1 to self-serve on WhatsApp” provides customers with the choice of an immediate solution.

  • What our clients say.

    OUR CLIENTS & OUR CLIENT’S CUSTOMERS LOVE US

    MiWay is pleased to work with FinChatBot to improve the customer onboarding experience. FinChatBot is a strategic and valuable supplier.

    Christiaan Steyn, HEAD: BUSINESS INSURANCE, MIWAY

  • What our clients say.

    OUR CLIENTS & OUR CLIENT’S CUSTOMERS LOVE US

    We are incredibly excited about the solution FinChatBot is developing for us. We look forward to going live and really enhancing our customer experience and overall competitive edge. FinChatBot has exceeded our expectations so far with their hands-on approach. The attention to detail and thorough understanding of our needs and expectations is greatly appreciated.

    Angelo Hanafey, CREDIT: OPERATIONS MANAGER, THE FOSCHINI GROUP (TFG)

Scale messaging interactions with Conversational AI.

This new world wave of chat commerce gives your customers what they want 24/7, providing instant access to your business. It can handle multiple customer interactions at once, speeding up your customer service rate. Full end-to-end claims capability for a seamless customer experience.

Chat to customers in their preferred language.

Personalise conversations and connect with customers in the language they prefer with a multi-language conversational AI solution.

Success stories.

SHARING THE SUCCESS STORIES OF OUR CLIENTS