Resources.
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Resources.
Click to view an article
Inside the algorithmic lens
SPEAKER: KERRYN GAMMIE
As the world’s data grows, so does its propensity for AI-solutioning. This, like many tech-things, offers the promise of hope, growth, and […]
Hindering the expansion of problematic AI
SPEAKER: PELONOMI MOILOA
I am not an ethics specialist, though a data scientist now, I am an engineer by training three times. The third time […]
FinChatBot, NCCF and Ozow Collaborate to Change Children’s Lives!
What do a chatbot and a children’s charity organisation have in common? Plenty, if FinChatBot, Ozow and Nashua Children’s Charity Foundation NCCF […]
Fake News: Dispelling 5 Conversational AI Myths
Ever seen the show ‘Mythbusters’? If you haven’t, allow me to offer a brief synopsis: two experts examine popular and long-running rumours […]
It’s not you, It’s me.
In my first article, that can be found here, I compared sales to new age dating, but as we all know, things […]
Will humans still have jobs in the future?
On Thursday 4th February 2021, the South African Jewish Report invited FinChatBot to join a webinar titled: “The Useless Class – Will […]
FinChatBot: Adding value to the enterprise!
Thomas Abraham shared his views on the Managed Platform Model using FinChatBot as a case study – find the link here. In […]
IVR Deflects insurance companies onto the right path
The COVID-19 crisis has no doubt had a major impact on individuals and businesses across the world. The insurance industry is no […]
Sales courting (scourting) in 2021
I often get asked what Sales actually does, other than talk a lot about themselves and products and I feel it best […]
Finding the sweet spot between digital and face-to-face CX
SPEAKERS: PRICE DIBETSO
Hosted by Kiweb Events, this talk will underline the benefits of understanding the customer decision process and journey in a digitally focused […]
An introduction to tech terms: Data analytics, AI, and ML
SPEAKERS: JULIEN NYAMBAL, KERRYN GAMMIE & THABELO MMBENGENI
The raw computing power we have now places us on the precipice of mainstream breakthroughs on a daily basis. But what does […]
Using customer analytics to enhance customer experience
SPEAKERS: PRICE DIBETSO
Hosted by The CX Summit 2020 Show, this talk will explore the benefits of using customer analytics to enhance customer experience. Host: […]
Why I joined a startup after 22 years
SPEAKERS: MARIUS BOTHA AND LEANDI GRIMSELL
What can we as leaders do to promote change and engage our communities to find fulfilment and happiness? In this webinar, we […]
How to create a secure customer experience model for your business
SPEAKERS: RAPHAEL KAMANGA, ELDON PHUKUILE AND ESTIE VAN DER WATT
Customer experience (CX) is a key competency or function within organisations. It has really started gaining importance and recognition, and organisations can […]
Exploring the challenges and strategies of entrepreneurship
SPEAKERS: NATALIE R AND HORESIA NYAWADE
Are you an entrepreneur or an aspiring entrepreneur? In this webinar, we explore the journeys of two innovative, persistent and passionate startup […]
How should business leaders decide how to invest in new technologies?
These days, it’s not enough to digitise one part of your business and expect positive results for the entire organisation. Companies that […]
Problem solving techniques for software engineers and beyond
SPEAKER: RIDHWANA KHAN
Recently I gave a talk on Problem Solving where I shared some techniques that I use to solve problems at a high […]
Business finance and practice management
SPEAKERS: BRETT NADASEN, JANINE WEST AND ANTOINE PAILLUSSEAU
Hosted by The Accounting and Finance Show, this panel discussion will explore the challenges of running a business and achieving optimal results […]
Financial inclusion and fintech
SPEAKERS: ANTOINE PAILLUSSEAU, BENJAMIN SHAW AND DARLENE MENZIES
Hosted by Seamless Southern Africa, this panel discussion will explore the solutions, experiences and insights from three startup CEO’s with a specific […]
All the stats you need to know about
CONVERSATIONAL AI IS ON THE RISE
As industries adapt to meet customer expectations, conversational AI is set to supercharge business growth and delight customers along the way. Download […]
