Hosted by Kiweb Events, this talk will underline the benefits of understanding the customer decision process and journey in a digitally focused environment, how to exceed expectations, using technological CX initiatives with the customer in mind, delivering consistency between the digital and physical experience and how to thrive in an ever-changing business environment.
- Host: Nicholas Geza (Business Development and Marketing Head at Knowledge Integration Web)
- Speakers: Price Dibetso (Head of Customer Success at FinChatBot)
Click on the video below to view the webinar now.
Put FinChatBot to the test!
At FinChatBot, our conversational AI solutions are created to solve business problems. Our passion for technology ensures that we remain on the cutting edge of development with regards to Conversational AI. Our software constantly learns and assimilates information to provide a personalised experience for each customer.
The tone, language, and approach is customisable to meet the ethos of your brand. We accomplish this mission by using existing messenger services (especially WhatsApp) to meet customers where they’re at, with a platform that they are comfortable with.
If you are interested in integrating conversational AI into your business to solve business problems and better serve customers, click here to request a demo.