Use proactive messaging to re-engage customers.

Use SMS platforms to send customers a quick link to a conversational agent. Conversational AI empowers customers to manage and pay their accounts in their own time and space.

Be there for your customers.

Direct customers to the right solutions to suit their needs, and when needed, ensure a seamless handover to a live agent.

  • What our clients say.

    OUR CLIENTS & OUR CLIENT’S CUSTOMERS LOVE US

    MiWay is pleased to work with FinChatBot to improve the customer onboarding experience. FinChatBot is a strategic and valuable supplier.

    Christiaan Steyn, HEAD: BUSINESS INSURANCE, MIWAY

  • What our clients say.

    OUR CLIENTS & OUR CLIENT’S CUSTOMERS LOVE US

    We are incredibly excited about the solution FinChatBot is developing for us. We look forward to going live and really enhancing our customer experience and overall competitive edge. FinChatBot has exceeded our expectations so far with their hands-on approach. The attention to detail and thorough understanding of our needs and expectations is greatly appreciated.

    Angelo Hanafey, CREDIT: OPERATIONS MANAGER, THE FOSCHINI GROUP (TFG)

Chat to customers in their preferred language.

Personalise conversations and connect with customers when they need it most in the language they prefer. Conversational AI offers a multi-language capability for improved connection
with customers.

Speed up the collection process.

People need privacy to review their finances and pay their accounts. Give customers what they want by offering an instant access, private solution, that’s available 24/7.

Success stories.

SHARING THE SUCCESS STORIES OF OUR CLIENTS